A unified information platform for combating coronavirus
Commandant’s Office hotline
81 - 41

A unified information platform for combating coronavirus

MOH RA  060 83 83 00        International       
011 20 81 41


What is the origin of the coronovirus?

Coronovirus is a disease of animal origin that is transmitted from animal to human.

How dangerous is the novel coronavirus infection (2019-nCoV)?

Like other respiratory illnesses, the novel coronavirus infection can cause mild symptoms: flu, sore throat, cough, and fever. For some people, it can go harder and lead to pneumonia or heavy breathing.

Is it safe to get a parcel from China or another country where the novel coronavirus infection has been detected?

Yes, it is safe. People receiving parcels from China or elsewhere where the novel coronavirus infection has been found, are not exposed to infection threats. Analyses have shown that coronaviruses do not last long on parcels and letters.

Can I get the novel coronavirus infection from my pet?

No, there is no evidence as of yet of pets (cats or dogs) being infected or having spread the novel coronavirus (2019-nCoV).

Are there any preventive or curative drugs against the novel coronavirus infection?

No. there is no remedy against the novel coronavirus infection (2019-nCoV) at this point of time. However, appropriate care is given to alleviate or treat the symptoms of the infected, and in severe cases, symptomatic treatment. Some treatment options are under study and will undergo clinical trials. In cooperation with its partners, the WTO supports the ongoing efforts to this end.

Is the use of antibiotics effective in preventing and treating the novel coronavirus infection?

No, no antibiotics are used against viruses (they are only applicable to bacteria). Therefore, antibiotics should not be used as a preventive or treatment for the novel coronavirus (2019-nCoV) infection. However, antibiotics can be prescribed if you have been hospitalized with a coronavirus (2019-nCoV) diagnosis and you have a combined bacterial infection.

Is the novel coronavirus transmitted from person to person?

Yes, the novel coronavirus (2019-nCoV) is a respiratory infection, and can be transmitted from person to person, usually through close contact with the infected person, such as at home, at work, or at a medical facility.

Who can get the novel coronavirus (2019-nCoV) infection?

Those people who live or travel to places where the novel coronavirus infection is available. Currently, the novel coronavirus infection is overwhelming in China, which has reported the highest number of coronavirus infections. In other countries, infections have been reported among travelers from China, or persons who have lived or worked with persons arriving there, such as family members, colleagues, or healthcare providers who treated patients prior to the confirmation of the novel coronavirus infection.

Who is at risk for developing severe symptoms of novel coronavirus infection?

Although there is still a need to examine in more detail the effects of the novel coronavirus infection on humans, it is well known that the elderly and persons with chronic diseases (eg diabetes and cardiovascular disease) are at risk for developing severe coronavirus symptoms.

How does the novel coronavirus infection spread?

The novel coronavirus is a respiratory infection, which is usually transmitted through sneezing or coughing during contact with the infected person through respiratory drops.
It is important for everyone to observe the rules of respiratory hygiene. When coughing or sneezing, you should close your mouth and nose with an elbow or a napkin (throw it into the bin immediately after using the napkin). It is also important to maintain hand hygiene. Wash hands regularly with soap and water or clean with an alcohol-based disinfectant.


Why are all new arrivals not being isolated in Armenia?

Those arriving in Armenia are isolated if they come from countries where there is currently a strain of the coronavirus epidemic. No international organization recommends isolating everyone, and it has not been proven that isolating all arrivals is a working tool. In addition, it is not possible to securely isolate everyone and provide them with proper living conditions.

Is it possible to detect patients only by measuring the temperature at the airport?

Fever is the most common symptom of being infected with coronavirus, and therefore, fever screening is practiced at airports. Conducting other checkups at the airport is not optimal. We will soon get Rapid Tests to be used at airports and within 15 minutes it will be clear whether a person is infected with the novel coronavirus or not.

What does it mean for a person to “have been under control?” Are you aware of all the movements and contacts of those people?

This means 14-day medical control. After the first arrival, the specialists visit the targeted individuals at their place of residence to explain them the required rules and procedures. Experts recommend staying under surveillance for 14 days, after which they are notified by phone. Those with mild fever or flu symptoms are hospitalized, and the necessary examination is completed. This is a matter of self-consciousness and personal responsibility, but sometimes the intervention of enforcement agencies may be called for.

Are there any violations of the rule of law under the state of emergency subject to administrative liability? if so, how many such cases have been reported?

Yes there are. There were also violations by the media. Stricter norms of administrative responsibility are currently being developed. Before publishing them, you may refer to the rules set forth in Article 34 of the Code of Administrative Offenses in relation to the liability for violations of emergency rules. Official statistics is not yet available.

What should new arrivals do once in the country?

The temperature of passengers arriving from abroad is measured. In case of infection symptoms, they are hospitalized at the appropriate medical facility. If tested negative, they are self-isolated at home for a period of 14 days.